Jason Nelson

TSA, AFGE agreement

TSA looking beyond ‘honeymoon phase’ for frontline workforce

After the recent pay increase, TSA is trying to further improve staff retention by creating career ladders and better defining steps for promotions.

Workforce

FILE - In this Jan. 11, 2019, file photo, passengers wait in line at a Transportation Security Administration checkpoint at the Philadelphia International Airport in Philadelphia. The chief of the TSA said Monday, July 1, that travelers should see only a slight increase in checkpoint wait times over the four-day July 4 holiday weekend despite the diversion of about 350 employees including screeners to the U.S.-Mexico border. (AP Photo/Matt Rourke, File)

A Deeper Look at the TSA

A Deeper Look with Joe Paiva