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Kevin Galpin
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Feedback surveys play key role in VA’s telehealth expansion
Surveys and feedback are a key part of the Veterans Affairs Department’s customer experience strategy and its plan to expand telehealth services.
August 31, 2017 -
VA wants to make telehealth part of its day-to-day business, but says state licensing laws stand in the way
VA says it wants to significantly expand the health care services it offers through telehealth technologies — voice, video, instantaneous record-sharing — but it’s hampered by state laws that require providers to be licensed in the same states as their patients.
May 08, 2017
