Mike Hettinger


FedRAMP’s overhaul begins with 28-near term initiatives

The Federal Risk Authorization and Management Program’s is planning several pilots to bring in automation, test out reciprocity and speed up reviews.

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Amelia Brust/Federal News NetworkFederal Acquisition, GSA

Congressional oversight to turn up heat on federal IT in 2023

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

Cyber, customer experience drove the federal technology story line in 2022

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Amelia Brust/Federal News Networkcustomer experience

Agencies need customer experience ‘quarterback’ and scorecard to track progress, experts say

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In a reversal of roles, Congress tells the TMF to ‘show me the money’

Despite a $500 million request from the White House and the House initially appropriating $50 million for fiscal 2022, lawmakers decided not to add any…

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Cyber, customer experience will continue to drive major federal technology changes

Former federal technology executives offer their insights of the biggest stories of 2021 and which storylines will carry over in 2022.

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cybersecurity maturity model certification

Industry’s patience wearing thin with DoD’s CMMC, GSA’s follow-on to OASIS

Three industry associations wrote to DoD and one wrote to GSA expressing concerns about governmentwide initiatives that will impact contractors. Also, details about the memorial service for Rob Coen.

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