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Mike Hettinger

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Sequestration, sequestration, se — Wait, don’t summon the S-word!

Former Hill and federal executives recommend agency leaders to keep a close eye on the appropriations and be more proactive to protect against potential…

Federal Report Read more
Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

Cyber, customer experience drove the federal technology story line in 2022

Technology Read more
Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

Agencies need customer experience ‘quarterback’ and scorecard to track progress, experts say

Agency Oversight Read more
Amelia Brust/Federal News Network

OMB tells agencies how they can win some of the $1B in the Technology Modernization Fund

IT Modernization Read more
hacker attack and data breach, cybersecurity, information protection concept

Creative, responsive, agile underscored federal IT, procurement in 2020

A panel of federal experts offered opinions and insights about what IT and procurement topics that rose to the forefront in 2020 and impacted agencies…

Reporter's Notebook Read more
(AP Photo/Carolyn Kaster)President-elect Joe Biden speaks at The Queen Theater in Wilmington, Del., Tuesday, Dec 22, 2020. (AP Photo/Carolyn Kaster)

Five experts offer IT, acquisition advice to the incoming Biden administration

A panel of federal experts offered opinions and insights about what IT and procurement topics will impact agencies and contractors alike over the next…

Reporter's Notebook Read more
Amelia Brust/Federal News Network
Exclusive

Special Report: Benefits of Technology Modernization Fund validated

Reporter's Notebook

New data collected by Federal News Network demonstrates that the agencies which took loans are moving faster, modernizing legacy systems and — hold on to your hats — paying back the loan to the TMF Board.

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