Mike Hettinger

Nancy Mace

What to expect from the new IT/cyber/innovation House subcommittee

Federal experts praised Rep. Nancy Mace (R-S.C.) for past legislative bipartisan efforts around quantum computing and federal cyber workforce.

Read more
Amelia Brust/Federal News Network

Congressional oversight to turn up heat on federal IT in 2023

Read more
Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

Cyber, customer experience drove the federal technology story line in 2022

Read more
Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

Agencies need customer experience ‘quarterback’ and scorecard to track progress, experts say

Read more
Amelia Brust/Federal News Network

OMB tells agencies how they can win some of the $1B in the Technology Modernization Fund

Read more
Amelia Brust/Federal News Network

Special Report: Benefits of Technology Modernization Fund validated

New data collected by Federal News Network demonstrates that the agencies which took loans are moving faster, modernizing legacy systems and — hold on…

Read more
Maggie Hassan

Common themes among 5 agency IT modernization plans

Five of 10 agencies responded to Sen. Maggie Hassan’s (D-N.H.) request for details and plans for how they will modernize outdated systems and what Congress…

Read more
USDA photo by Tom Witham/Tom Withamshared services

Federal CIO Kent brought vision, energy, leaves legacy of accomplishments

Federal News Network asked 10 members of the federal IT community to offer comments and insights about the impact Federal CIO Suzette Kent has had on the government over the last two-plus years.

Read more