trust in government

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

‘We don’t always have the right answer:’ Why agency leaders should be more transparent

One way to improve federal employees’ trust? More transparency from agency leaders.

Federal Report

Amelia Brust/Federal News Network

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

Budget request pivots to build trust, recruit federal workers

Workforce

Amelia Brust/Federal News Network

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

Trust in government: New survey, same old questions

Federal Report