vets.gov

New online tool provides Veterans with customized instructions for discharge upgrade process

New VA appeals transparency tool part of focus on veterans’ experience to build trust

The VA just launched a new online tool called the appeals status tracker that will allow veterans with a disability compensation appeal to track what stage…

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President Barack Obama/APBarack Obama

For one last time, Obama says ‘thank you’ to federal workforce

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ACT-IAC/Crouse PowellTom Allin is the first Chief Veterans Experience Officer at the VA.

Veterans Affairs’ new customer-service credo: Make employees happy

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ACT-IAC/Crouse PowellTom Allin is the first Chief Veterans Experience Officer at the VA.

Veterans Affairs to launch a solution to its 1,000-website problem

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