CX Exchange 2024: Navy’s Petra Alfred on tapping into the voice of the customer
The CX director for Navy’s PEO MLB shares how her team engages employees, sailors and Marines to get feedback.
While many may still think of 3D-printed objects as better suited for a toy store or a scientific lab, the ability to produce components using military-grade…
One of Jennifer Edgin’s, the Navy’s assistant deputy chief of naval operations for information warfare, goals is to ensure technology is onboarded quickly and is always modernized.