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Management
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Veterans Affairs Secretary Bob McDonald has pledged to put veterans first at the department. Maureen Ellenberger is one of his warriors in the battle. As director of veterans relationship management at the Veterans Benefits Administration, she is trying to standardize the customer service that veterans receive and make sure their experiences are positive.
September 09, 2014 -
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The troubled federal contractor issued a release to try to separate myth from fact about its handling of security clearances.
September 09, 2014 -
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Robert McDonald, the new secretary of the Veterans Affairs Department, says the biggest thing he's learned over his first seven weeks on the job is that the organization he leads is too hierarchical and too insular. He's promising to build a "flatter" VA that encourages dissent.
September 09, 2014 -
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Tom Temin, anchor of the Federal Drive on Federal News Radio, joins host Mark Amtower to discuss a wide range issues including the end of the fiscal year, and a possible SES exodus. September 8, 2014
September 08, 2014 -
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The Partnership for Public Service and Accenture pinpoint why the federal government lags behind even airlines and cable TV providers when it comes to customer service. A lack of collaboration among agencies, security and privacy concerns, and the congressional appropriations process present big but surmountable challenges, the organizations say in a new report.
September 08, 2014 -
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The Office of Management and Budget has a new reading list on innovative contracting. Tom Kalil of the Office of Science and Technology Policy and Lesley Field of the Office of Federal Procurement Policy write about the release of the first version of Innovative Contracting Case Studies. One of them is a book called FIRE: How Fast, Inexpensive, Restrained, and Elegant Methods Ignite Innovation. Air Force Lt. Col. Dan Ward is author of the book. He shared some of the details on In Depth with Francis Rose.
September 08, 2014 -
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An analysis from the Center for Strategic and Budgetary Assessments says the Defense Department will need between $200 billion to $300 billion more than budget caps allow to move forward with its current strategy.
September 08, 2014 -
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When Hurricane Sandy rocked the East Coast in 2012, Marion Mollegen McFadden came to the rescue. As the executive director of the Hurricane Sandy Rebuilding Task Force, she led the interagency effort to provide support to communities affected by the storm. Now, she's a finalist in the Management Excellence category for this year's Service to America Medal. She joined Tom Temin on the Federal Drive to discuss her nomination. View a gallery of the Sammies finalists.
September 08, 2014 -
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The Pentagon issued a handful of directives in August designed to reverse the trend in its contract competition rate, which has slipped from 64 percent in 2008 to 56.5 percent in the third quarter of 2014. A preliminary analysis shows most of the opportunity for improvement is in service contracting.
September 08, 2014 -
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GSA's chief financial officer Mike Casella is shifting jobs. This post is part of Jason Miller's Inside the Reporter's Notebook feature.
September 08, 2014 -
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Despite news to the contrary, the Homeland Security Department has not picked a vendor to provide the CDM dashboard. This post is part of Jason Miller's Inside the Reporter's Notebook feature.
September 08, 2014 -
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Global Computer Enterprises filed Sept. 4 for bankruptcy protection. This post is part of Jason Miller's Inside the Reporter's Notebook feature.
September 08, 2014 -
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Evan Lesser, founder and director of ClearanceJobs.com will discuss how cleared professionals should be dealing with social media. September 5, 2014
September 05, 2014 -
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Dr. Janice Presser, CEO of the Gabriel Institute and Grant Thornton's Virginia Gibson will discuss the importance of performance reviews and how to improve them. September 5, 2014
September 05, 2014
