Mangala Kuppa, the director of business application services in Labor’s CIO’s office, said the agency hopes to continue to develop the portal using chatbots and other technologies to better serve citizens.
Gary Washington, the chief information officer at the Agriculture Department, said within its multi-cloud environment, they are constantly looking to maximize its value, improve customer experience and continue to be flexible with business needs.
Justin Marsico, the Treasury Department’s Bureau of the Fiscal Service’s chief data officer, said a pilot program turned into a full-fledged training effort is helping to further instill the culture of data across the bureau.
Robert Smith, the director of Department of the Navy’s Small Business Innovative Research (SBIR) and Small Business Technology Transfer (STTR) programs, said the goal is to accelerate new or better capabilities to the sailor and marine.
OPM and DCSA are making policy and technology changes are part of the implementation of the Trusted Workforce 2.0.
Kurt DelBene, the assistant secretary for information and technology and chief information officer at the Veterans Affairs Department, said the agency is working on several parallel goals including getting to 100% use of multi-factor authentication.
Harrison Smith, the director of the Enterprise Digitization Office at the IRS, said the tax agency is preparing for the influx of new funding by identifying small, but impactful modernization projects.
Casey Cook, the cloud architecture branch chief for the Agriculture Department, said seven mission areas are taking advantage of more than 300 APIs to make data sharing among new and legacy systems easier.
Lauren Knausenberger, the outgoing chief information officer of the Air Force, said if requested funding for fiscal 2024 comes through as hoped for, several transformation initiatives will get a much needed boost.
The Defense Logistics Agency has rolled out its cloud-based Warehouse Management System to 12 sites so far and will reach 70 by the end of fiscal 2023.
Tiffany Hixson, the assistant commissioner for the Office of Professional Services and Human Capital Categories in the General Services Administration’s Federal Acquisition Service, said spending in 2023 is on track to grow at a significant pace across the entire professional services category.
Clare Martorana, the federal chief information officer chairwoman of the Technology Modernization Fund Board, and Raylene Yung, the executive director of the Technology Modernization Fund, say they are giving lawmakers more details and briefings about the progress and impact of the investments.
The Homeland Security Department’s procurement shop was busier than ever last year, spending almost $24 billion on about 60,000 transactions.
Shane Barney, the chief information security officer at USCIS, and Miguel Adams, the Millennium Challenge Corporation’s CISO, both say the need to educate and train the business customers on zero trust is important to their agency’s success.