Suzette Kent, the federal chief information officer, said nearly a year to the date of launching the new shared services strategy, the Homeland Security Department’s Cybersecurity and Infrastructure Security Agency is armed with a strategy and $25 million.
Bill Marion, who left federal service after 28 years including the last four years as the deputy chief information officer of the Air Force, said the next deputy CIO will have a long list of priorities including continuing network modernization, transforming risk management and ensuring the service has a digital workforce.
Deputy chief information security officers at the National Geospatial Intelligence Agency and the National Reconnaissance Office say they are in the middle of expanding and maturing their approaches to cybersecurity.
Jim Tunnessen, VOA’s chief information officer and chief digital officer, said the Over the Top product will live in the cloud to ensure latency and performance issues don’t drag it down.
Sean Connelly, the Homeland Security Department’s TIC program manager, said new interim guidance letting remote workers connect to cloud services is heavily influenced by pilots that proved that flexibility and security don’t have to be opposite sides of the same coin.
Bill Marion, the Air Force’s chief information officer, said through one of the enterprise IT-as-a-service pilot programs, the service is reimagining help desk and end user support services.
Renee Wynn, the NASA chief information officer, is retiring after about 30 years in government and is leaving the space agency on track to fix long-standing IT governance challenges.
Rajiv Uppal at the Centers for Medicaid and Medicare Services, and Jose Arrieta at HHS said bringing the mission offices into the IT modernization discussion is having real impacts.
Joe Klimavicz, who retired after six years as the Justice Department CIO, said during his tenure the agency has significant strides in modernizing technology and providing improved services.
The National Geospatial-Intelligence Agency is in the middle of both a revolution and an evolution when it comes to technology.
Jason Gray, the Education Department’s chief information officer, said fixing long-standing problems like laptops that took 20-to-40 minutes to boot up and log in and printer sprawl helped lay the groundwork for the next set of initiatives.
Nagesh Rao, the director of business technology solutions at the SBA, and Jim Trinka, the chief talent management officer in the Office of Information and Technology, say by focusing on customer experience, the applications, systems and people are improving how they meet their mission goals.
Karen Wrege, the chief information officer of the Directorate of Defense Trade Controls at the State Department, said having one system for identity credential and access management that is based on roles and responsibilities has solved one of the biggest challenges in government.
Gundeep Ahluwalia, the Labor Department’s CIO, said the money spent on legacy technology has dropped by 10% over the last few years thanks in part to creating a common platform and setting guidelines.