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Scott Straub, TransUnion’s senior director of market planning for public sector, discusses how federal agencies are refining their customer experience.
OMB’s new guidance, Delivering a Digital-First Public Experience, seeks to accomplish the spirit and intent of the 2018 21st Century IDEA Act.
The TMF has been funding a lot of cybersecurity and customer experience projects. Will artificial intelligence be the next trend?
Lawmakers are paying close attention to how CISA revamps its flagship federal cyber programs, like Continuous Diagnostics and Mitigation.
Without universal standards around data collection and formatting, merging and aggregating data from different sources is like fitting together puzzle pieces that don’t match. Critical data points may be missing or fragmented, creating gaps in data sets. This lack of interoperability can not only hinder cross-agency collaboration, but pose challenges around data analysis and forging insight-oriented solutions.
Marshall Hamilton, an account executive at Tyler Technologies, said FOIA workforce shortages add to the time it takes for agencies to find, review and redact documents within the scope of a FOIA request.
The initial awards, worth $238 million, went to the future operators of eight “hubs” DoD is establishing as part of its Microelectronics Commons program.
For agencies, getting involved early and often in recruitment is key for the cybersecurity workforce.
Automakers are currently faced with the challenge of developing an engaging in-vehicle experience that surpasses their rivals with a focus on rapid innovation. At its core, this innovation is primarily about connectivity through the use of sophisticated and advanced data and algorithms.
DHS' recommendations come amid a growing patchwork of cyber incident reporting rules and regulations.
The National Artificial Intelligence Institute is developing an approach to bring uniformity across the Veterans Health Administration and its various regions and medical centers.
Launched Oct. 1, 2013, HealthCare.gov was the public-facing embodiment of what The New York Times called “the most expansive social legislation enacted in decades.” The online marketplace was intended to allow people to begin purchasing health insurance under the Affordable Care Act.
Join Tom Temin and SAIC's Shawn Kingsberry as they explore how to enhance your IT modernization effort through zero trust strategies.
In today's Federal Newscast: After three crashes, two of them deadly, the Marines halt aviation for two days. A DHS threat assessment warns of "likely" cyber-attacks on America's 2024 elections. And GAO has given its employees several hybrid and remote work options.
Weekly interviews with federal agency chief information officers about the latest directives, challenges and successes. Follow Jason on Twitter. Subscribe on Apple Podcasts or Podcast One.