At least two unions have been bargaining for four years. And, it turns out, in bad faith.
The Defense Department would have plenty of company in canceling something that is looking more and more irretrievable.
The U.S. Patent and Trademark Office passed the 11 million patents granted milestone just three years after 10 million.
Feds do lots of jobs for mediocre pay that most people wouldn't do for any amount of money.
At 8,000-plus words, this executive order is as much a term paper as it is a call to action.
The Federal Employee Viewpoint Survey answers a lot of questions, but also leaves many unanswered.
They're here to stay regardless. It works well when everyone keeps the mission as the North Star.
Customer service, public acceptance and public relations for a continuum for agencies in law enforcement.
The Marines obsess over something simple like a PT uniform while VA sweats bullets over its electronic health record.
If people can see Wrestlemania in person, why can't at least some federal offices start to repopulate?
Crucial digital approaches to customer experience won't completely displace the good, old-fashioned telephone call.
You can't make bad news go away. But by focusing on people doing good work, you can keep the cable TV anxiety at bay
Finding people imbued with the idea of public service is only part of the federal manager's job. You've also got to create conditions that sustain their passion.
USPS loses $10 billion a year. Nothing's changed in years, Congress hasn't acted. Maybe they should listen to DeJoy?