If you’re looking for a single word to encapsulate much of what Defense Department IT leaders are doing to modernize the department’s technology enterprise in 2023, “rationalization” might not be a bad choice. It’s happening both with respect to DoD’s portfolio of cloud computing contracts and with its sprawling collection of business systems.
The focus on business systems comes partly from the fact the Office of the Chief Information Officer inherited a wide range of oversight roles for those systems when Congress eliminated the position of chief management officer in 2021. The CIO organization now has more responsibility for business IT than it’s ever had.
Lily Zeleke, deputy DoD CIO for information enterprise, said the improvements she hopes to make aren’t focused just on more centralized supervision from the Pentagon but on finding ways to help DoD components that operate and use those systems finally retire their technical debt.
“There’s been enough oversight for Defense business systems. I don’t think the problem has been oversight,” she said during Federal News Network’s DoD Cloud Exchange 2023. “Over the years, we’ve focused on the process piece, but ultimately, you can’t improve process with legacy capabilities. So, the technology has to change. … The DoD CIO is responsible for coordinating and enabling, for example, a business enterprise architecture, working with all the functional communities. So the technical and the business have to marry up. And I think we’re in a position to ensure that that happens as we coordinate across the department.”
Gaining visibility across business operations
DoD’s efforts to modernize its business systems have been on the Government Accountability Office’s high-risk list since 1995. GAO says its main concerns are that the department lacks a governance structure to find and address duplication and overlap across those systems.
Zeleke said the CIO’s office is tackling that problem by improving the data in its Defense business systems repository so that the department has better visibility over not just what needs to be done to modernize those systems but which legacy systems should be shut down or consolidated.
“We’re already coming up with the technical criteria to address how we rationalize these systems — not just from a business standpoint but also how the technical pieces integrate into that so that we can make the tough decisions,” she said. “It will also help us make the decision to move the systems to the cloud if they can be moved to the cloud, which some can. So it is really a heavy lift that is going to require all of us in the department, from data, to business processes, to performance improvement, to having really good metrics that are output-driven. This is about the mission, the users and the warfighter we’re supporting. They’ve got to eat. They’ve got to get the things they need. They’ve got to get paid.”
Limiting cloud sprawl
When it comes to how the department buys cloud computing services, Zeleke said DoD sees its new Joint Warfighting Cloud Capability contracts as a rationalization opportunity as well. Although the department will not try to mandate a move to JWCC for the military services that have already created their own contract vehicles, DoD does want to limit sprawl and increase interoperability, she said.
“There’s a lot of optionality there that one or the other enterprise cloud [contracts] from the services may not offer. And when we think about something like Joint All Domain Command and Control (JADC2), it is really imperative that we’re all consistent in the way we acquire IT capabilities,” she said. “There may be things that the services have in place right now that help them optimize and they’re going continue to use. So we’re going to work with the services, and we will rationalize across the board as much as we can. We don’t want to duplicate the efforts, and we don’t want to have various cloud contracts popping up that we cannot track.”
DoD awarded JWCC contracts to Amazon Web Services, Google, Microsoft and Oracle in December. Zeleke said much of the work happening right now is focused on getting cloud services up and running at the secret and top-secret classification levels. Those classified, plus tactical edge capabilities are among the “unmet needs” the department has seen as requiring an enterprise approach like JWCC.
But DoD also wants to use the contract, managed by the Defense Information Systems Agency’s Hosting and Compute Center, to drastically simplify the process DoD components use to acquire cloud services.
“One of the major things the HACC is working on is to get the tools in place to speed up the ability to do the task orders,” Zeleke said. “They have two tools to automate the tracking and funding and ordering pieces. That’s to enable fast acquisitions, as well as to know our spending on cloud and optimize our services. It helps us get JWCC into use quicker. The differentiator is that for many of the processes where you would have paper or maybe different handoffs, it is now automated and in one place.”