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This e-book highlights the different approaches to managed
services agencies are taking and the outcomes they hope to
achieve. Most of all, the e-book demonstrates the trend that the
customer must drive the entire process.
If it could, the Air Force would prefer to have airmen and guardians only perform the work they need to do – and find other solutions where possible.
Enterprise Modernization
Several years ago, EPA CIO Vaughn Noga and his team established a set of “wildly important goals” which he said have strengthened since the pandemic.
Enterprise Modernization
For the Air Force’s enterprise IT and cyber infrastructure division, connecting airmen and guardians with the data they need along the entire transactional path, to do their mission, is the focus.
Enterprise Modernization
Steve Wallace, systems innovation scientist at the Defense Information Systems Agency, said DoD needs to apply DevSecOpps-type processes across the board, in order to have smaller micro deployments.
Enterprise Modernization
Agencies caught in the technical debt of outdated technologies are finding the soundest approach to modernization is not simply to upgrade technology for technology’s sake, but rather to approach modernization from the outside in.
Enterprise Modernization
Teri-Lee Holland, division head for data center and cloud hosting services, performs engineering work for sailors, including cloud hosting services for payroll and HR systems.
Managed Services
VA pushing out about 150,000 help desk end users to their homes as the result of the pandemic was a feat which Lynette Sherrill in the Office of Information Technology’s said only a managed service provider could have spanned as quickly as it did.
Managed Services
The document was not only for its employees and other agencies the DIA works with — it was also a message to vendors and other partners on what the needs are and how they can help.
Managed Services
Managed services have come a long way in the 30 years since federal agencies first sought to escape the cycle of buying, maintaining and replacing PCs and the software they ran. Today vendors offer a range of up-to-date programs that lower the capital expenditure, or CapEx, obligations and move them to a recurring fee operational expense, or OpEx model.
Managed Services
FDIC Deputy Director of Infrastructure Services Isaac Hernandez said agencies cannot target modernization based on technology alone. As the banking industry changes to meet market demands, so too must the agency.
Automation
You might not think a $23 billion annual budget will have you looking for ways to pinch pennies, but if you’re NASA, the cost to explore the universe can be out of this world.
Automation
Former Homeland Security chief information officer Karen Evans expects digital innovation to continue in the government as those behind the wheel never take their foot off the gas.
Automation
In contemporary times, modernization is driven not only by the continuous advances in technology, but also by the need to control costs and deliver state-of-the-art services.
Automation