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Digital Modernization: Automation
FDIC Deputy Director of Infrastructure Services Isaac Hernandez said agencies cannot target modernization based on technology alone. As the banking industry changes to meet market demands, so too must the agency.
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You might not think a $23 billion annual budget will have you looking for ways to pinch pennies, but if you’re NASA, the cost to explore the universe can be out of this world.
Former Homeland Security chief information officer Karen Evans expects digital innovation to continue in the government as those behind the wheel never take their foot off the gas.
In contemporary times, modernization is driven not only by the continuous advances in technology, but also by the need to control costs and deliver state-of-the-art services.
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First HHS chief AI officer sees promise in 100 AI use cases, but challenges moving them forward
The Department of Health and Human Services’ first chief artificial intelligence officer no longer works in the federal government. But he says more agencies and health organizations are following his example, and naming their own chief AI officers.
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What the return-to-the-office means for technology support
For one view of what this means for technology and the investments needed to support the new work mode, the Federal Drive with Tom Temin turned to the president of HP Federal Todd Gustafson.
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IRS’ quick wins by procurement, finance demonstrate power, value of RPA
The procurement and finance organizations have helped push the IRS toward a more innovative approach that focuses on automation to move away from repetitive, mundane tasks.
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Conditions are cooling off for troubled SolarWinds
By any measure software vendor Solar Winds was a high flyer, with many federal customers for its IT managements software. Now the company says it’s nearly recovered from the 2020 Sunburst hack that sent federal agencies fleeing…and became part of the cybersecurity vernacular.
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One National Guard unit’s idea to improve efficiency: spend less time filling out forms
A Virginia National Guard thinks it’s found a way to save the Air Force hundreds of thousands of man hours each year just by auto-filling a single form.
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CISA issues rare emergency directive as ‘critical’ cyber vulnerabilities emerge
The Cybersecurity and Infrastructure Security Agency issued a new emergency directive today saying the vulnerabilities in some VMware products put federal networks and systems at immediate risk.
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USDA wants employees and vendors who can take them into the future of CX
Getting information from a federal website or agency without difficulty is still not a reality for many Americans. USDA wants IT folks who can “speak” non-IT language.
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AI contracts have special licensing needs to prevent bias, encourage transparency
Data requirements to ensure lack of bias in AI and transparency and how it works are not part of the standard license agreements.
