Many of these automation platforms are starting to integrate other more advanced capabilities. For example, some of the low-code platforms, many of whom are already in production at federal agencies are starting to incorporate robotics process automation (RPA) inherently in their platforms. The other things that the RPA vendors are doing is they're starting to enable application programming interfaces (APIs) to more advanced artificial intelligence and machine learning solutions within their platform. So it makes it much simpler for a government agency who's implementing one of these platforms to tap into what I'll call democratized AI.
Principal & Government Intelligent Automation Leader, KPMG