Jennie Main, the CMS chief operating officer, and Rajiv Uppal, the CMS CIO, in separate panels detailed how the agency is retraining employees and focusing more on collaboration and customer needs.
Shane Barney, the chief Information Security Officer at USCIS, and Togi Andrews, the CISO at FEMA, say automation and reskilling of the workforce is part of how they are evolving their security operations centers.
The departments of Transportation and Energy have turned to machine learning tools to get a better handle of their data, but officials say those tools will only get them so far.
Department of Health and Human Services CISO Janet Vogel said the escape room training is one of several innovative ways to help employees understand why cybersecurity matters.
Andrea Norris, the chief information officer at the National Institutes of Health, said her agency is investing heavily in people, tools and cloud services to take more advantage of data.
Almost a year into its efforts to transform the way the Agriculture Department does business by standing up five Centers of Excellence (CoEs), the General Services Administration says it’s gearing up to start the process up all over again at a second agency.
Several agencies have developed promising test cases for artificial intelligence, machine learning and automation tools but the FBI said the government has hardly scratched the surface when it comes to leveraging these tools.
The Defense Department has several tests planned for 2018 for different biometric modalities.
The Homeland Security Department spent 40 percent of its budget on personnel costs in fiscal 2016. That share may continue to rise, as the department attempts to hire 10,000 new immigration officers and 5,000 border patrol agents to meet the Trump administration’s priorities. But DHS leaders say data analytics, artificial intelligence and the Internet of Things will need to play a bigger role.
Beth Killoran, the Department of Health and Human Services chief information officer, said a new agencywide IT strategic plan will make it easier for agency components to head in the same direction over the next few years.