Data driving GSA’s back office, customer facing contracting system upgrades
GSA’s Federal Acquisition Service is putting a larger focus on customer experience both on the front end systems and back end processes.
GSA’s Federal Acquisition Service is putting a larger focus on customer experience both on the front end systems and back end processes.
The U.S. Department of Agriculture plans to rename one of its IT service providers to reflect a doubling down on customer service.
In today’s Federal Newscast, the Office of Special Counsel presents its findings from two investigations involving employee misconduct and negligence at…
During an AFFIRM panel discussion Thursday, several women in federal technology management positions called on hiring officials to help broaden the diversity of the federal workforce