Carolyn Colvin

SES modernization plan should include risks, on and off ramps, roles for millennials

The senior executive service faces an unprecedented time where criticism is rampant, the environment is fast-paced and the retirement bubble teeters on…

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SSA

Frustrated House committee slams SSA’s cyber protection programs

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SSA

SSA adapts to more digital-savvy customers

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Artificial intelligence part of federal customer service push into the digital world

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Senate leaves Social Security’s Colvin, others, waiting for confirmation

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SSA, IRS take different paths on sequestration furloughs

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Federal Drive interviews — June 15

Todd Ramsey of IBM and Jonathan Breul, executive director of the IBM Center for the Business of Government, offer the contractor’s point of view on acquisition….

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SSA claims process vulnerable to wasteful spending

The Social Security Administration\’s process for citizens to file claims can create just as much wasteful spending as intentional fraud.

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