Agencies target 5 common ‘life experiences’ to improve customer experience in government
The Biden administration is giving agencies several common targets to improve customer experience in government.
The Biden administration is giving agencies several common targets to improve customer experience in government.
The Technology Modernization Fund made its first awards since September and only second set of awards from the $1 billion Congress allocated in the 2021…
The list of executives leaving OMB’s Office of the Federal CIO is growing, but don’t take that as a bad sign.