Department of Agriculture

Getty Images/iStockphoto/baramee2554businessman holding personal items box ready moving leaving company. concept layoffs.

Here’s how to fire a fed

Congress’s latest run at dictating Veterans Affairs firing practices may not work much better than the last law that tried

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Food Stamps

These USDA employees modernized an old program so poor Americans could eat better

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cyber

How a few agency leaders are defining, measuring ‘meaningful’ in-person work

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Getty Images/iStockphoto/Kiyoshi TannoWashington DC/USA Mar 25 2019/Signboard of United States Department of Veterans Affairs(VA).The VA stands in front of Lafayette Square Park in the north of the White House.

VA warns 81K health care employees’ jobs at risk under House GOP debt ceiling plan

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USDA Organic Foods

USDA prioritizing research into climate change, data infrastructure, nutritional equity

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Harvesting some info on the AG Dept’s Agricultural Research Service

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

The government’s satisfaction index is up, but still not what it should be

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From humble beginnings to SES: Kimberly Graham, USDA Farm Service Agency

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USDAJob Corps Civilian Conservation Centers, Forest Service, USDA

The Forest Service claims progress in the effort to control western wildfires

The Forest Services, part of the Agriculture Department, is in the midst of a 10-year effort to better prevent wildfires, the kinds of seemingly out-of-control…

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Biden White House Holidays

Customer service at this USDA hotline is undercooked

We get mixed results when dialing into the federal and the commercial turkey-cooking hotlines.

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Reinventing the federal employee experience

Increasingly, agency leadership is setting its sights on driving customer experience inward. Why? To improve employee engagement, job satisfaction and ability to deliver on mission. We take a look at efforts happening now at USDA, DHS and Interior.

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