Kathy Conrad, director of digital government at Accenture Federal Services and former citizen services executive at the General Services Administration, shared some strategies for improving the situation.
OFPP and the U.S. Digital Service unveil the new core-plus certification in Contracting for Digital Service to help agencies improve how they buy cloud, agile and other technologies.
The U.S. Postal Service toughens its policy language on its preference for centralized mail deliveries.
Marvo Dolor, the deputy executive director of digital services at the Veterans Affairs Department, said new single sign-on capability eases the path for veterans to use services.
The U.S. Transportation Command brought in the U.S Digital Service after its Defense Personnel Property System suffered a two-week outage.
Online government services, unlike freebies like Facebook or Google, won't sell your data or flood you with ads.
The federal government may be a step behind industry when it comes to IT, but it's always the same step. It stays in the race, never quite catching up.
Sources inside the General Services Administration say a town hall at the Technology Transformation Service (TTS) with two White House technology officials brought some reassurances and relief about the future of the organization, particularly 18F.
The Army says it’s becoming the first of the military services to launch a digital service “outpost” and wants a dedicated team of technology experts from outside the government to tackle its own problems.
A digital services approach won't come from GSA or the White House or any external group. It has to start with program managers and their ability to imagine how digital services could improve what they deliver to their constituents.
An analysis by Federal News Radio found only a handful of agencies are expected to receive funding to create digital services offices next year, but that may not be a sign of doom for this effort.
The next president, in order to hit the ground running during his or her first 100 days, will need a strategy for keeping the federal workforce's innovation projects from losing momentum.
The House Oversight and Government Reform Committee is asking GAO to review how the U.S. Digital Services prioritizes programs as well as how agencies are implementing the CIO authorities under FITARA.
The Government Accountability Office will tell House lawmakers Friday that 18F is losing money and doesn’t expect to make enough revenue to cover its costs until 2019, according to testimony obtained by Federal News Radio.