Digital services

GSA’s 10x to take deeper look at 16 ideas submitted by feds

Ideas to improve public services submitted by employees from FEMA, CFBP, Treasury and others rose to the top of GSA’s 10x priority list.

Contracting

OMB gives agencies a 10-year digital services transformation framework

IT Modernization

Amelia Brust/Federal News Network

SSA’s data pipelines under construction to feed digital transformation

Ask the CIO

(Amelia Brust/Federal News Network)

It’s late 2022 and federal retirement is still a paperwork chore

Tom Temin Commentary

This team of business coaches aims to enlarge the field of minority federal contractors

Workforce

(AP Photo/Patrick Semansky)

FILE - In this June 12, 2019, file photo, clouds roll over the U.S. Capitol dome as dusk approaches in Washington. The committee charged with helping Republicans wrest control of the House next year raised $45.4 million over the last three months, a record quarterly haul during a year without a national election. (AP Photo/Patrick Semansky, File)

New House Digital Services Office seeks to fill gaps to modernize Congress

Ask the CIO

IRS has opportunity to improve customer experience by embracing digital services

Commentary

Agencies look to bring cohesion to digital identity projects

Big Data

Close-up of hands of a nurse typing on laptop

Getting equitable access to digital services right

Commentary

close up programmer man hand typing on keyboard at computer desktop for input coding language to software for fix bug and defect of system in operation room , technology concept

Nonprofit coders hope to keep improving how the government delivers services

Technology

TSA’s digital services team accelerates delivery of new capabilities

Federal Insights

FILE- In this March 21, 2016, file photo members of the media and invited guests take a look at the new iPhone SE during an event at Apple headquarters in Cupertino, Calif. If you do get an SE, or one of the iPhone 7 models, spend another $100 for four times the storage, as the starter model has just 32 gigabytes, or half of what’s standard these days. Otherwise, your phone will fill up quickly with photos, video, songs and podcasts. (AP Photo/Marcio Jose Sanchez)

Digital services: All about the software

Agencies should pay attention to Apple’s services software re-do.

Tom Temin Commentary

Customer experience? Duh, ask the customer!

More agencies should consider the tried-and-true focus group.

Tom Temin Commentary

LMI: Delivering logistics & management advisory services to the government

Off the Shelf

Susan Cengiz, Jeffery Wehner and Lisa Wax of LMI join host Roger Waldron on this week’s Off the Shelf to talk about logistics management, data analytics, the growing uses of OTAs. and current trends in the federal market.