IRS has opportunity to improve customer experience by embracing digital services
The IRS recently announced that they’re establishing a Taxpayer Experience Office to focus on improving the digital services the agency provides. As…
The IRS recently announced that they’re establishing a Taxpayer Experience Office to focus on improving the digital services the agency provides. As…
North Carolina Chief Information Officer Eric Boyette rose through the ranks over 20 years of state service. He joined host John Thomas Flynn on Ask the…
The Department of Veterans Affairs said it plans to move 350 existing applications to the VA Enterprise Cloud by 2024.
President Donald Trump on Thursday signed the 21st-Century Integrated Digital Experience Act (IDEA), which aims to make federal “.gov” websites more mobile-friendly and more secure.