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Eric Hysen

(AP Photo/Lynne Sladky)FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)

DHS organizing new directorate to lead CX efforts

DHS has brought on a U.S. Digital Service veteran to lead a new customer experience directorate.

Management Read more
FILE - Homeland Security logo is seen during a joint news conference in Washington, Feb. 25, 2015. The Department of Homeland Security paused the work of its new disinformation governance board Wednesday. The move responds to weeks of criticism from Republicans and questions about whether the board would impinge on Americans’ free speech rights. A statement says DHS’ advisory board on homeland security will review the board’s work. (AP Photo/Pablo Martinez Monsivais, File)

DHS looks to hire hundreds of ‘technologists’ to improve customer experience

Technology Read more
Amelia Brust/Federal News Networkcybersecurity, intelligence, network, computers, technology

DHS marks expansion of bug bounty efforts with impending contract awards

Cybersecurity Read more
Amelia Brust/Federal News Network

Time to reel in the growing number of supply chain risk management initiatives?

Reporter's Notebook Read more
DHS photo by Zachary Hupp/Zachary HuppEric Hysen, DHS

DHS CIO highlights ways to strengthen cyber workforce under IT modernization strategy

Hiring/Retention Read more
(AP Photo/Carolyn Kaster)FILE - In this June 28, 2019, file photo the Department of Homeland Security (DHS) seal is seen during a news conference in Washington. An official at the Department of Homeland Security says he was pressured by agency leaders to suppress details in his intelligence reports that President Donald Trump might find objectionable, including intelligence on Russian interference in the election and the threat posed by white supremacists. (AP Photo/Carolyn Kaster, File)
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Former head of DHS digital service to be new CIO

CIO News Read more