Erin Collins

How the taxpayer advocate puts together that giant report every year

Maybe it’s because nearly everyone pays taxes, but few annual reports get more attention than that of the taxpayer advocate’s annual report to Congress.

Agency Oversight

IRS needs to staff up HR office before it can rebuild its workforce, watchdog tells Congress

Hiring/Retention

First Look

IRS awards $1K bonuses to ‘surge team’ employees tackling tax return backlog

Pay

Getty Images/iStockphoto/marcnorman

Internal Revenue Service sign with a traffic signal in the foreground indicating a red light.

IRS plans pivot to Login.gov, lets users create online accounts without facial recognition

Agency Oversight

(AP Photo/Keith Srakocic)

IRS creates ‘surge team’ to address backlog, scraps plan to close tax processing center

Workforce

AP/Patrick Semansky

IRS gearing up for next filing season but still dealing with 6M tax return backlog

Management

(AP Photo/Keith Srakocic)

IRS employees brace for another tax season hampered by the pandemic

Management

How can the IRS improve its operations for the next filing season?

Workforce

FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. The IRS website to make payments went down on Tuesday, April 17, 2018. The IRS did not have an immediate explanation for the failure. But it said on its website that its online payment system became unavailable at 2:50 A.M. ET on Tuesday.(AP Photo/Susan Walsh, File)

IRS HR office understaffed ahead of agency’s hiring surge, watchdog warns Congress

Agency Oversight

FILE - In this Oct. 7, 2020, file photo Internal Revenue Service Commissioner Charles Rettig testifies before a House Committee on Oversight and Reform hearing in Washington. At a Senate hearing Rettig said Tuesday, April 13, 2021, that he expects to meet the July 1 deadline in the new pandemic rescue law for starting a groundbreaking tax program aimed at reducing child poverty. That means new advance monthly payments of as much as $300 per child could begin flowing to lower-income families this summer. (Tasos Katopodis/Pool via AP, File)

IRS plans ‘significant hiring’ to stay ahead of 52K employees expected to leave in coming years

Hiring/Retention