Gina Garza will step down after almost three years as the lead technology executive for the tax agency and Nancy Sieger will become acting CIO.
The IRS fights to stay at least one step ahead of the fraudsters that use stolen taxpayer credentials to file tax returns. But the frequency of data breaches gives adversaries more ammunition.
The IRS gets its second thumbs-up from oversight officials regarding its handling of this year’s Tax Day computer system glitch, but the agency and its watchdog office fault contractors for not doing more to mitigate the problem.
For all its concerns about aging IT infrastructure, the Internal Revenue Service, in one of its newer office spaces, is thinking more like a startup.
The agency says it is on track to implement new hiring policies, and doubled down on its tax ID fraud defenses.
The suspension means taxpayers cannot create new online accounts using Secure Access.
Maybe the IRS should issue an open challenge to modernize its master files.
IRS officials say they are following a technology road map and a digital roadmap to modernize the agency’s IT infrastructure.
Eric Ferraro, who has been the assistant commissioner for GSA’s Integrated Award Environment (IAE) since July 2015, has stepped down, and Terry Milholland, the IRS CIO and CTO, left after eight years when his term under a special hiring authority expired.