John Koskinen

Secret Service needs more employees, stronger retention practices, NAPA panel finds

Dismal engagement scores in the Federal Employee Viewpoint Survey prompted Secret Service leadership to engage the National Academy of Public Administration….

Workforce

(AP Photo/J. David Ake)

FILE - In this April 13, 2014 file photo, the Internal Revenue Service Headquarters (IRS) building is seen in Washington. More than 50 of the largest U.S. companies paid nothing in federal income taxes last year, even though they reported big pretax profits as a group. That's according to the Institute on Taxation and Economic Policy, a group that believes the tax system needs to raise more revenue. (AP Photo/J. David Ake, File)

More resources for IRS won’t fix decade of problems ‘overnight’ — but it’s a start

Agency Oversight

Getty Images/iStockphoto/marcnorman

Internal Revenue Service sign with a traffic signal in the foreground indicating a red light.

What led to IRS backlog: ‘Thin workforce,’ new pandemic relief programs

Management

(AP Photo/Susan Walsh)

FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. The IRS provided poor customer service during this year's tax filing season as taxpayers struggled with a rise in identity theft and complications related to President Barack Obamas health law, a government watchdog said Wednesday. A new report by the National Taxpayer Advocate says the IRS has been hampered by budget cuts. (AP Photo/Susan Walsh, File)

IRS tackles ‘new ground’ juggling stimulus payments with extended filing season

Technology

Getty Images/iStockphoto/marcnorman

IRS critical pay authority renewal clears hurdles in the House

Hiring/Retention

(AP Photo/Susan Walsh)

FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

IRS commissioner: Aging workforce ‘lost an entire generation’ to hiring freeze

Workforce

Too early to call it a ‘tsunami,’ but could 2018 retirements signal the start of something else?

Retirement

Government shutdowns: Once ‘incomprehensible, inconceivable, unthinkable,’ now the norm

Government Shutdown

Shutdown uncertainty may leave biggest impact on federal employees’ holiday vacation plans

Government Shutdown

Trump announces pick for new IRS commissioner

People

It’s filing season: Let’s make the IRS great again

Tom Temin Commentary

Former IRS Commissioner Koskinen reflects on a career in public service

Former IRS Commissioner John Koskinen, reflecting on his career, talks about his colleagues, as well as the rewards and satisfaction gleaned from his years…

Federal Drive

John Koskinen: Former IRS chief reflects on government service

Two presidential administrations have called on John Koskinen to do tough jobs. He’s now retired for good.