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Jonathan Alboum

Civilian Cloud Exchange '24 ServiceNow's Jonathan Alboum

Cloud Exchange 2024: ServiceNow’s Jonathan Alboum on using cloud to drive better experiences, build trust

ServiceNow federal CTO says expanding use of AI and advanced CX will help with gaining public’s trust in government’s digital services.

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Amelia Brust/Federal News NetworkFederal Acquisition, GSA

Congressional oversight to turn up heat on federal IT in 2023

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Amelia Brust/Federal News Networkcyber plans for critical infrastructure

Cyber, customer experience drove the federal technology story line in 2022

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Sen. Rob Portman (R-Ohio) AP Photo/J. Scott ApplewhiteRob Portman

More lawmakers getting on IT modernization bandwagon as House prepares 10th FITARA scorecard

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Amelia Brust/Federal News Network

In 2020, VA CIO finally received oversight over all IT spending despite 2015 law requiring it

Right before the fifth anniversary of FITARA, VA gave its chief information officer the control over all IT spending across departments, leaving just four…

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Profiles in Excellence 2019 “Federal CIO Achievements”

This program highlights the achievements of federal CIOs in 2019.

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Data Center Optimization in Government 2019 “Progress & Best Practices”

Federal Executive Forum

This program will provide a progress report on data center optimization in government.

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