Hanna Kim, who started as deputy director for Login.gov in January, will serve as its director starting in May. She will replace Dan Lopez-Braus.
Many agencies are working to improve customer experience. An important element of that is convenience and identification and verification of those accessing…
The Biden administration is setting a high bar for customer experience across government, but it’s the General Services Administration that’s laying…
Federal CIO Clare Martorana has been briefing lawmakers about awards and the impact of the Technology Modernization Fund to ensure transparency and accountability.
