retirement services

(Amelia Brust/Federal News Network)

OPM’s ‘retirement quick guide’ aims to tackle immediate challenges for retiring feds

The Office of Personnel Management took a step to address more immediate concerns from retiring federal employees, ahead of the agency’s long-term efforts…

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

OPM plans to overhaul main website, prioritize customer experience

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