Ron Wyden

IRS Werfel

IRS seeks $104B for multi-year modernization fund to maintain customer service improvements

The IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping the agency provide a level of customer service.

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(AP Photo/Susan Walsh)USPS, postal service, hiring

Two-thirds of USPS rural carriers see significant pay cuts under new system

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Getty Images/iStockphoto/marcnormanInternal Revenue Service sign with a traffic signal in the foreground indicating a red light.

IRS plans pivot to, lets users create online accounts without facial recognition

The IRS, after weeks of pushback from Congress and the public, is now allowing taxpayers to sign up for an online account without the use of any biometric…

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(AP Photo/Keith Srakocic)1040 and instructions

IRS creates ‘surge team’ to address backlog, scraps plan to close tax processing center

The IRS, already dealing with a significant backlog of tax returns and taxpayer correspondence, is scrapping plans to consolidate the number of facilities…

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(Getty Images/iStockphoto/marcnorman)IRS building

IRS walks away from facial recognition to access online tools after backlash

The IRS will transition away from using facial recognition technology to help taxpayers create online accounts with the agency.

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