Service to the Citizen Award

A health care data and AI concept showing charts and graphs overlaid across medical equipment.

How data improves customer service at the Health Resources and Services Administration

Service to the Citizen recently handed our dozens of awards to federal officials. At the very top of the list was Alek Sripipatana, the Director of Data…

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OMB’s Weichert: Employee retention may improve with customer experience overhaul

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