Taxpayer First Act

How can the IRS improve its operations for the next filing season?

For how the agency might be improving things for the next filing season, Federal Drive with Tom Temin turned to the National Taxpayer Advocate Erin Collins.

Workforce

(AP Photo/Susan Walsh)

FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. Lawmakers are increasingly looking at boosting the IRS to help pay for infrastructure improvements. (AP Photo/Susan Walsh, File)

IRS expedites bonus-eligible tech hires under new authority from Congress

Hiring/Retention

Senior Airman Savannah L. Waters

How the Taxpayer First Act could reinvent the taxpayer experience — and the IRS

Commentary

(AP Photo/J. David Ake)

FILE - This April 13, 2014 file photo shows the headquarters of the Internal Revenue Service (IRS) in Washington. The agency said Wednesday, Feb. 19, 2020, that it is stepping up its efforts to visit high-income taxpayers who failed in prior years to file their tax returns on time. (AP Photo/J. David Ake, File)

Taxpayer First Act includes reforms to the IRS whistleblower program

Federal Drive

FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

IRS can resume fast-track hiring for tech leaders, offer higher pay