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CISOs have to approach their job differently since the pandemic forced vast amounts of the federal workforce outside of the traditional network perimeter.
In today's Federal Newscast, National Archives and Records Administration employees have spent the pandemic making Black history records more accessible to the public.
Field and local offices at the Social Security Administration are still closed to the public, with managers handling some in-person services on a case-by-case basis. Despite a series of cuts to its telework program before the pandemic, SSA hasn't yet recalled large numbers of employees back to their offices.
Agencies can take the lessons learned from the pandemic and continue to apply them to their broader mission areas.
Ryan Cote, the chief information officer of the Transportation Department, credited the work the agency has done over the last two years to consolidate and modernize its network as the reason the move to near 100% telework has gone smoothly over the last few months.
Thanks to technology preparedness and staffing, Montana's CIO has been overseeing the state's COVID-19 response from a cabin just outside Glacier National Park.
Organizations that represent IRS managers and employees say they haven’t been given much detail on the agency resuming more of its operations.
In wide-ranging discussion with reporters, Veterans Affairs Secretary Robert Wilkie downplayed the severity of a recent spike in coronavirus cases among veterans. He also urged the rest of government to look to VA as a model for telework, noting most employees were "very happy with it."
As offices within all but two of the Environmental Protection Agency's regions are engaged in some phase of reopening, some employees said they're still waiting for clear answers on telework, child care accommodations and other concerns.
As the Agriculture Department approaches phase three of its reopening plan, Food and Nutrition Service employees are concerned there are simply too many unknowns, inconveniences and worries about returning to a full office, which they say pale in comparison to the benefits of working productively and safely from home.
After issuing laptops and increasing network capacity, IT offices in some agencies have had to build up a culture of telework for employees unaccustomed to telework.
Workers may think they're doing a great job, but they've got a lot of boxes to check.
IRS Commissioner Chuck reopening processing and call centers will require some employees to work different shifts in order to meet social distancing recommendations.
In April, I reflected on our current situation and the role of the procurement system. The changes in the government’s operating dynamic have been staggering and, in all likelihood, will continue.