Terry Milholland

FILE - This July 24, 2018, file photo shows a portion of the 1040 U.S. Individual Income Tax Return form. It’s the time of year to start thinking about taxes - what's ahead and what can be done now to manage. But the upcoming tax filing season is going to be trickier for many Americans due to rampant unemployment, working from home and general upheaval due to COVID-19. (AP Photo/Mark Lennihan, File)

IRS sends Congress $4B ‘aspirational vision’ to overhaul taxpayer services

The IRS estimates it will need $4 billion in multi-year funding over the next five years to meet the goals of the 2019 Taxpayer First Act and its IT modernization…

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(AP Photo/Susan Walsh)FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. The IRS provided poor customer service during this year's tax filing season as taxpayers struggled with a rise in identity theft and complications related to President Barack Obama’s health law, a government watchdog said Wednesday. A new report by the National Taxpayer Advocate says the IRS has been hampered by budget cuts. (AP Photo/Susan Walsh, File)

IRS tackles ‘new ground’ juggling stimulus payments with extended filing season

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