One of the original goals of digital transformation is to fully eradicate paper processes. The U.S. Digital Service is helping push agencies further toward meeting that goal.
The federal government is having a hard time attracting employees with up-to-date technology skills. One data point that illustrates the problem: Roughly half of the government’s technology workforce is over the age of 50.
OFPP and the U.S. Digital Service unveil the new core-plus certification in Contracting for Digital Service to help agencies improve how they buy cloud, agile and other technologies.
Jonathan Sullivan, a digital services expert at the U.S. Digital Service, said modernizing the Quality Payment Program for CMS required a change in approach.
The U.S. Digital Service helped SBA modernize the applications to apply for government contracting programs.
Marvo Dolor, the deputy executive director of digital services at the Veterans Affairs Department, said new single sign-on capability eases the path for veterans to use services.
The U.S. Transportation Command brought in the U.S Digital Service after its Defense Personnel Property System suffered a two-week outage.
The White House wants to bring experts in cloud, user design and analytics in to help agencies replace legacy systems.
Eddie Hartwig, the acting deputy administrator of U.S. Digital Service, said his office has changed its approach over the past year.
Joel Minton, the director of the Login.gov platform, said they are starting small and building on their successes to create a single sign-on for citizen services.