The longer the shutdown goes, the more nerves fray. It’s downright crabby out there.
The Centers for Medicare and Medicaid Services is standing up a career roadmap aimed at helping its contracting workforce move up the agency’s ranks, while the VA has moved to more virtual, instructor-led training.
Why does the Department of Veterans Affairs need Apple for mobile electronic health record, and why should Apple get a prescription cut?
The Department of Veterans Affairs said it is realigning the health administration to comply with the president’s reorganization executive order.
In today’s Federal Newscast, thousands of veterans are waiting for the Department of Veterans Affairs to pay their education benefits.
Despite the momentum gathering around the Trump administration’s priority around transforming customer service in government, agencies still face challenges getting feedback from the public under the Paperwork Reduction Act (PRA).
The Partnership for Public Service and Accenture detail the ways three agencies are leading the pack to overhaul their systems in order to meet customer needs
The Veterans Affairs Department is launching the Be There campaign to address the increase in suicide rate of veteran’s between ages 18 and 34.
National Taxpayer Advocate Nina Olson has questioned the Internal Revenue Service (IRS) method for reporting customer service satisfaction, calling it misleading.
A total of 417 federal employees have participated in the phased retirement program since the Office of Personnel Management first gave agencies the green light to start accepting applications back in 2014.