Veterans Health Administration

(AP Photo/Amanda Andrade-Rhoades)Denis McDonough, Secretary of Veterans Affairs, testifies before the Senate Committee on Veterans' Affairs on Capitol Hill in Washington on Wednesday, July 14, 2021. (AP Photo/Amanda Andrade-Rhoades)

VA reviewing ‘unacceptable’ racial disparity in veterans receiving benefits

The Department of Veterans Affairs is working on a study focused on racial disparities in its benefits claims decisions — an issue that spans decades,…

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(Spokane VA Medical Center Photo)veterans affairs spokane washington, Mann-Grandstaff

VA tries a novel way to ensure veterans get to their medical appointments

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IT executives

VA’s first permanent chief data officer Kshemendra Paul leaving agency

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Getty Images/iStockphoto/Tero Vesalainencustomer experience

Why customer experience is so challenging for federal agencies

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IT modernization

VA looks to overhaul pay, ‘antiquated’ hiring processes in major veteran care bill

The Honoring Our PACT Act would expand disability compensation and health care benefits for veterans exposed to toxic substances during their military service.

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Costly, complex, weaknesses: Not great words for VA’s electronic health record project

The new EHR has proven to be a heavy lift, especially when it comes to a realistic and enforceable schedule.

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(Spokane VA Medical Center Photo)veterans affairs spokane washington, Mann-Grandstaff

VA hired 59,000 employees this fiscal year, but still struggles with workforce shortages

The Department of Veterans Affairs hired thousands of health care employees through a streamlined hiring process since the start of the COVID-19 pandemic. Now it’s calling on Congress to make some of these hiring flexibilities permanent.

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