Shawn McCarthy: 10 IT trends that will affect government

Shawn McCarthy, director of research, IDC Government Insights

One thing unlikely to change under the new administration is the continued use of the latest information technologies to improve the citizen experience and government operations. IDC Government Insights has published a list of 10 trends that will affect digital government. Shawn McCarthy, IDCGI director of research, shares the highlights on Federal Drive with Tom Temin.