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Roughly 540,000 of the 1.9 million calls the Office of Personnel Management's Retirement Services received from federal annuitants in fiscal 2015 were abandoned, OPM's inspector general found. The IG also said Retirement Services is not meeting its goal to process all written inquires within 60 days or less.
Treasury Inspector General for Tax Administration says the Internal Revenue Service needs to work on strengthening the security of taxpayer information and employees if it wants a strong information technology program.
If the Defense Department is getting financial savings from its contracted work, it either doesn't know or just isn't reporting it. Nor has the department developed a plan for getting more efficiency out of its staff and contractors. A lot of work yet to be done. Brenda Farrell, director of defense capabilities and management issues at the Government Accountability Office, talks to Federal Drive with Tom Temin about GAO's latest work on civilian workforce costs
Accessibility for all promotes open government and transparency, but it can also be a burden on agencies' Freedom of Information offices. That's where the U.S. Access Board, and a pending final rule, can help.
In two significant studies, the Justice Department's inspector general found the FBI does an accurate job stopping gun sales to the ineligible. But why do such people often get guns? The IG also found the Drug Enforcement Administration still has serious problems policing use of informants. IG Michael Horowitz shares his insight on Federal Drive with Tom Temin.
The General Services Administration’s inspector general released a new report highlighting a host of problems for the digital services office, including losing tens of millions of dollars a year and hiring more people than it had work for.
How good is the Homeland Security Department's own cybersecurity? The DHS inspector general took a look as called for by the Cybersecurity Act of 2015. Sondra McCauley, assistant inspector general for IT audits, joins Federal Drive with Tom Temin with all the findings.
Interior CIO Sylvia Burns shined a brighter light on the agency’s implementation of DHS’ continuous diagnostics and mitigation (CDM) program in the wake of auditors saying the effort was "immature."
Three experts develop 12 recommendations based on interviews with CIOs and senior IT managers to measure all seven facets of the Federal IT Acquisition Reform Act.
The Senate gave the federal watchdogs a shot in the arm this week with the release of a new report that confirmed some long-held concerns within the inspectors general community.
The House Oversight and Government Reform Committee is concerned about four agencies that had particularly high retirement processing error rates in September. The Social Security Administration and departments of Agriculture, Interior and Veterans Affairs topped the list. Congress now wants the Government Accountability Office to review the process that agencies and the Office of Personnel Management each use to review a retirement claim.
The second iteration of the Centers for Medicare and Medicaid Services Fraud Prevention System will make it faster and easier for investigators to track down fraud and abuse.
What might a Trump administration look like for federal managers? What would another Clinton in the Executive Office mean? Regardless of who wins the presidential election, by Nov. 9 the government workforce needs to be ready to go in any direction.
The Massachusetts Democrat's letter highlights her concerns over White’s actions to reduce the disclosure requirements of corporations, which Warren said runs contrary to the SEC's purpose.