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The department is trying to figure out the best way to manage the cards of contract employees after they leave the department. Every agency using a managed service provider for secure identity card issuance faces a similar challenge. Commerce also is working on integrating physical and logical access systems.
Damon Davis, special assistant at HHS' Office of the National Coordinator for Health Information Technology, talks about how the BlueButton Initiative is improving healthcare IT at his agency. August 21, 2012
This week the Army exceeded 500,000 users on its enterprise email network. The migration of potentially 3.7 million users to the network should be completed by March 2013. The Defense Department's move to a single, cloud-based system run by the Defense Information Systems Agency sets the stage for other enterprise-wide systems, said John Hale, DISA's chief of enterprise applications, in an interview with Federal News Radio's Jared Serbu and Jason Miller.
Since March 2010, the device has helped to catch 450 drug traffickers, weapons smugglers and potential terror suspects. The developers of the technology are finalists for the 2012 Service to America Medal.
Sources say the Defense Department is behind on implementing the new plan and may in fact be exploring other options.
The Army chief information officer said the military service was well on its way to completely migrating to the cloud-based email by March.
The agency said it will release a draft request for proposals no later than Sept. 18 for the integrated professional services IT multiple award contract.
For government agencies already striving to do more with less, demands to improve customer service present a complex challenge to staff, systems, and technology which may already be pressed to the limit. In addition to federal mandates, such as President Obama's Executive Order 13571 to streamline service delivery and to improve customer service, many citizens now expect to interact with government using new self-service, web-based interfaces, which can be difficult to support on the aging technological infrastructures in many government agencies. And in times of economic downturn, citizens' need for responsive government services rise sharply as pressure on agencies' customer service operations increase—from the top down and the grassroots up.
The military, working through DARPA, is trying to develop its own marketplace of apps for helping troops in the field.
They say hackers who want to steal cars or just eavesdrop on conversations may have an easy time of it.
OMB issued fiscal 2014 technology project guidance detailing the steps agencies should take to reduce spending across six areas. Agencies also must tell OMB how it would reinvest the savings into new or innovative projects.
The command hopes to attract cyber pros with special incentives, including bonuses and education benefits.
The Defense Advanced Research Projects Agency is looking into whether open collaboration can produce a design for a Marine Corps amphibious vehicle.
The space agency gave Federal News Radio an exclusive, in-depth look at a recent IT review session on its enterprise service desk. With the program faltering, NASA detailed how it used TechStat to reinforce planned solutions.
Weekly interviews with federal agency chief information officers about the latest directives, challenges and successes. Follow Jason on Twitter. Subscribe on Apple Podcasts or Podcast One.