Technology

  • John Wagner of CBP talks about his agency's new customer service kiosk. Allyson Robinson of OutServe-SLDN discusses legal hurdles facing gay service members seeking equal treatment. Gary Barlet of USPS' Inspector General Office talks about smartphones and tablets. Greg Juneman of IFPTE discusses the impact of potential furloughs on members of his union. Former NASA CIO Molly O'Neill discusses Fed-RAMP security testing.

    February 07, 2013
  • Gary Barlet, the OIG's chief information officer, is taking a three-pronged approach to helping employees access data from anywhere, at anytime. The steps include virtualization, a BYOD strategy and cloud services. February 7, 2013

    February 07, 2013
  • For the second year in a row, the number of citizens who report being satisfied with government services rose, according to a new report from the American Customer Satisfaction Index. The higher governmentwide score was driven in large part by the increasing satisfaction with government websites, which rounded out the year at near all-time highs.

    February 06, 2013
  • The concept of big data isn't new. The intelligence community and the Defense Department have understood the benefits of analyzing information to find enemies or determine intentions of nation sates. But with the acceptance and move to cloud computing and mobile devices, every federal agency now has the opportunity to make data work for them. But most federal agencies are struggling to manage and use information to make better decisions. This discussion will look at different use cases of how the public and private sectors are dealing with the deluge of information that is coming at them every day, and how they are using that data to make mission-critical decisions.

    February 06, 2013
  • The two departments are looking for "quick wins" in their integrated health-record strategy, aiming to bring the most important capabilities online three years early.

    February 06, 2013
  • Forrest Morgeson, director of research at the American Customer Satisfaction Index, has some good news for some agencies. Agriculture Department official Kevin Concannon says USDA is claiming victory in its battle against fraud. Jordy Yager of The Hill newspaper explains why some on Capitol Hill are talking about Rep. Darrell Issa (R-Calif.) Tom Day, USPS' chief sustainability officer, shares news of the Postal Service's successful conservation efforts.

    February 06, 2013
  • The Office of Personnel Management is doubling the number of departments to 16, taking part in data-driven reviews. The goal is to take the mounds of information available about an agency's workforce and spot trends to help plan for the future.

    February 06, 2013
  • Kris Collo, CEO of MicroPact, joins host John Gilroy to discuss how business process improvement can save agencies money and reduce the risk of job vacancy. February 5, 2013

    February 05, 2013
  • Building on the success of its Global Entry program for pre-enrolled travelers, U.S. Customs and Border Protection has developed a self-service kiosk that anyone can use. John Wagner, executive director for Admissibility and Passenger Programs at CBP, tells Agency of the Month about this and other new technologies coming to an airport near you.

    February 05, 2013
  • Robert Litan discusses a Bloomberg Government study about rule-making in the Obama administration. Michael Tinsley, CEO of NeoSystems Corp., offers insight on how furloughs might affect federal contractors. Procurement attorney Joe Petrillo weighs in on a a 2012 Supreme Court case that could come back to bite federal agencies facing budget cuts under sequestration. Gregory Wilshusen discusses a new GAO report on how prepared agencies are to fend of online assaults. John Palguta of the Partnership for Public Service talks about sequestration and the threat of furloughs.

    February 05, 2013
  • Terry Weaver, president of Weaver Consulting, discusses an overhauled version of Section 508 regulations. Jamison Cush, chief editor of TechTarget's Technology Guide, talks about the new BlackBerry Z-10. Tom Lee, director of Sunlight Labs, explains what's behind "Docket Wrench," a new tool to make it easier to track actions related to proposed rules.

    February 04, 2013
  • Federal chief information officers remain concerned with securing their agencies' networks and systems. Cybersecurity ranked first in a list of CIOs priorities in an exclusive survey conducted by Federal News Radio. Also among CIOs' top priorities were moving back-office or commodity IT systems to the cloud and using IT to ease the budget pressures facing agencies. Roger Baker, assistant secretary for information and technology and chief information officer of the Veterans Affairs Department discussed the survey results on In Depth with Francis Rose.

    February 01, 2013
  • Sharon Roth of the Merit Systems Protection Board discusses a new survey on federal management. Lt. Cmdr. Jean Marie Sullivan of the Navy Office of Women's Policy talks about the new DoD decision to open up combat jobs to women. Greg Kutz, a senior audit executive with the Treasury Inspector General for Tax Audit, talks about a new report his agency released. Keith Lucas, vice president for AFGE Council 228, discusses a new contract his union signed with the Small Business Administration.

    February 01, 2013
  • The Department of Veterans Affairs is trying out a new system of contests to make upgrades to its electronic medical record system. The agency plans to award up to three prizes worth $3 million to vendors who create open-source based components to VistA.

    February 01, 2013

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