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The Biden administration's push for improved customer experience couldn't come at a better time. More people than ever are trying to access federal agencies. Yet satisfaction with the experience is at an all time low.
The Defense Department is establishing stronger ties with colleges and universities focused on a single urgent issue.
In today's Federal Newscast: The defense secretary looks to Michael Bloomberg for advice on innovation. Lawmakers express concern over the mental health of Americans working abroad for the federal government. And Login.gov is looking for a new director.
Officials said the rapid response to the bug in the open source software library was successful in large part because of the Joint Cyber Defense Collaborative.
The Federal Deposit Insurance Corp. often makes headlines when financial disasters occur. It also performs daily work of bank examination, policy development and making banking data available to the public. Behind all of that is the division of administration which keeps the whole thing going.
Congress back in 2010 created a loan guarantee program to run through the Commerce Department. Its purpose was to help along technological innovation an small and medium manufacturers. But the program never got started. Why not?
It doesn't stand still, but the government's level of service always seems to lag that of the private sector. According to Brookings Institution fellow Annelies Goger and Sha Hwang, co-founder of public agency contractor Nava, improving customer experience is essential to improving trust in government itself.
In today's Federal Newscast, lawmakers OK a bill with new disaster planning requirements for federal agencies.
Officials say SSA leadership isn’t giving much ground on key elements of office reentry, such as telework, or initially opening SSA field offices on an appointment-only basis.
Ko Barrett has been at the center of this research for many years in successive jobs at the National Oceanic and Atmospheric Administration.
The continuing resolution, having now eaten up nearly five months of the fiscal year, is starting to affect the market valuations of publicly traded federal contractors. That may not seem like a concern of the government, but think again.
Electric cars, more windmills, more solar power, add it up and the nation is facing a crisis in the electrical grid needed to support it all. That is, if you want 24 x 7 power. Researchers at the Pacific Northwest National Laboratory have been running simulations of a system called transactive power, to see how a future grid might operate.
In today's Federal Newscast, a report for the Defense Department Inspector General says providing shots on bases were particularly important since they were less available in civilian facilities overseas.
Retired Marine Corps Maj. Gen. Arnold Punaro, chairman of the National Defense Industrial Association, joined the Federal Drive with Tom Temin for more.