United provides a lesson learned in sub-optimal customer experience.
The Veterans Affairs Department is only one of many major health care providers that use MUMPS. It could end up spending those billions to replace it with what it has already.
The federal cloud policy makes it easier for agencies to begin replacing legacy systems with commercial applications.
Modernization can mean a lot of things, even if you keep your COBOL systems.
The Air Force's problem lies not in pilot recruitment, but rather retention. Meanwhile, the major airlines are enjoying a financial boom.
It's President Donald Trump's turn to step up to the federal technology plate. Will he hit a home run or strike out?
The Justice Department's latest press release doesn't do justice to what has occurred in the now-infamous "Fat Leonard" case.
President Donald Trump's reorganization order is a little different. His stated objective is for government to do less.
In national security, the rotten apples have a lot more potential to do damage than they might in, say, Agriculture or Education.
I'm always inspired by people who really have the right to whine, but don't. People like GPO's Beth Ann Telford.
Maybe President Trump should give his 30-day cybersecurity review a little more time now.
Our hunger for more guidance from the Trump administration stems from what we’re used to from the last 24 years of administrations.
For more than 20 years we've had administrations keeping the pressure on moving government into the online age.
It takes people, people with knowledge, skill and planning to get new plans through government.
The GAO High-Risk List indicates management weaknesses, but refrains from ascribing evil motives or impugning people's integrity.