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Starbucks calls its employees "partners." Disney has "cast members." The Ritz-Carlton has "ladies and gentlemen." The VA's new Chief Veterans Experience Officer Tom Allin says the department also needs to see its workers in a new light.
Taxpayers pay for two Veterans Affairs Departments, says Federal Drive host Tom Temin. There's the good VA, which reduces its backlog of disability claims. The bad VA continues to struggle with management problems.
The Veterans Affairs Department launches Vets.gov, a digital doorway to help organize online resources for veterans.
Exclusive: The Veterans Affairs Department Secretary’s idea to create “Veterans.gov” is so good, the Labor Department already did it.
Veterans Affairs Secretary Bob McDonald says he's baffled by the way the federal government tends to separately brand each one of its IT offerings, especially its public-facing ones.
The House of Representatives passed a bill last week making it much easier to fire employees at the Department of Veterans Affairs. Former DHS HR exec Jeff Neal says we will not see a big increase in the number of fired employees, but those who are fired will have far fewer legal rights than they do today.
It's sad to say, but bad news is often good news for the media. That's a shame, says Senior Correspondent Mike Causey, because so much good news about the federal government never gets reported.
The Senate passed a piece of legislation Wednesday that will help the Veterans Affairs Department avoid a budget shortfall that could impact the care some veterans receive.
The House passed the VA Accountability Act of 2015, which would give the Veterans Affairs Department the power to remove or demote a VA employee based on misconduct or performance.
The House has a number of bills on its calendar this week that, if enacted, could have significant impacts on federal employees and their dependents.
WASHINGTON (AP) — The Supreme Court will decide whether the U.S. Department of Veterans Affairs is complying with a law designed to increase the number of federal contracts awarded to small businesses owned by disabled…
Rep. Jeff Miller (R-Fla.), chairman of the House Committee on Veterans\' Affairs says problems engulfing the Department of Veterans Affairs will outlive his tenure, but laying the groundwork for change is a job he\'s looking to take on with Secretary Bob McDonald.
The Department of Veterans Affairs is proposing a plan to pay for the hospital project in Denver that\'s over its original budget now by more than $1 billion. The Denver hospital problem is one of several the agency struggles with. Rep. Jeff Miller (R-Fla.), chairman of the House Veterans Affairs Committee, tells In Depth with Francis Rose what the string of problems says about the direction of the agency.
The Department of Veterans Affairs promises Congress Thursday it will fix longstanding problems involving delayed payments to private-sector medical providers. The VA says a recent overhaul of its reimbursement system is already producing results. But health care providers tell a different story. They say they\'re still trying to bill the department for services they provided years ago. More from Federal News Radio DoD Reporter Jared Serbu.