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Embracing culture change and appointing a senior leader to develop and manage a organizational roadmap are among the ways agencies can improve their customer experiences, according to a new report from the Partnership for Public Service and Accenture Federal Services.
Senate confirmation isn't a requisite for making a difference
In today's Federal Newscast, a major reorganization is taking place among the Centers for Disease Control and Prevention's top management offices.
No federal executive wants his or her agency or bureau to languish at the bottom of those rankings of employee engagement.
It's very likely, especially if you haven’t changed plans in the past few years or are retired, that you are paying more in premiums than necessary.
After determining the Department of Health and Human Services bargained in "bad faith" with the National Treasury Employees Union, an independent arbitrator has directed both parties to return to the collective bargaining table. HHS, however, can appeal the arbitrator's decision.
While people are fascinated by the TSP Millionaires Club, the real question is where does your account rank in value?
The Office of Personnel Management on Friday instructed agencies to begin implementing the president's workforce executive orders on official time, collective bargaining and employee removals.
The Agriculture Department said short-term contractors, employees on detail from other agencies and reemployed annuitants are all part of its strategy to fill workforce gaps at the two research bureaus impacted by the USDA relocation.
DHS's St. Elizabeths West Campus isn’t affected by a water outage that hit a neighboring psychiatric hospital, but GSA is taking steps to test the agency water supply out of an abundance of caution.
Kara De Castro is a management analyst at the National Nuclear Security Administration, and a finalist in this year's Service to America Medals program.
A quiet update for the Overseas Private Investment Corporation shows how reorgs can work without flamethrowing.
Nobody likes to pay more for anything. But is it possible that the Federal Employee Health Benefits Program isn’t the ripoff many think it is?
A new collective bargaining agreement between the Social Security Administration and the American Federation of Government Employees gives the union a smaller bank of official time hours than it had before, but more than representatives would see under the president's workforce executive orders.