21st Century IDEA

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Upcoming customer experience executive order underscores Biden’s equity goals

The Biden administration is working on an executive order focused on improving customer experience within government and building on its ongoing work to…

Agency Oversight

Wiki Commons/Dlz28

USDA launches digital strategy playbook to streamline customer experience overhaul

IT Modernization

(AP Photo/Susan Walsh)

FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

IRS can resume fast-track hiring for tech leaders, offer higher pay

Hiring/Retention

Congressman brushes off idea of feds living paycheck to paycheck

Federal Newscast

Trump signs IDEA Act in bid to close ‘tech gap’ between government, private sector websites

Technology

Bill round-up: Reorg, digital services and grant reporting progress through committees

Congress