21st Century IDEA

Joe Biden

Upcoming customer experience executive order underscores Biden’s equity goals

The Biden administration is working on an executive order focused on improving customer experience within government and building on its ongoing work to…

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Wiki Commons/Dlz28

USDA launches digital strategy playbook to streamline customer experience overhaul

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Trump signs IDEA Act in bid to close ‘tech gap’ between government, private sector websites

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Bill round-up: Reorg, digital services and grant reporting progress through committees

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