Early morning summer sunrise as seen from the Lincoln Memorial while looking toward the Washington Monument in Washington, DC.

Five lessons from the pandemic for federal leaders

Kyle Michl, the chief innovation officer at Accenture Federal Services, offers insight into common trends that emerged during the pandemic.

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Amelia Brust/Federal News Network

The pandemic tested federal CFOs like never before — That’s good prep for the future

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Low code is a legacy system modernization that’s quick, cost effective and easy to learn

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Getty Images/iStockphoto/Tero Vesalainencustomer experience

4 ways to improve your customer experience, from agencies already deep in the trenches

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Modernizing IT will take a lot of practical strategies

Managing director for Accenture’s CIO advisory, Dave McClure, joined Federal Drive with Tom Temin to discuss modernizing IT with practical strategies.

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Veterans Affairs, building

VA hires IT systems integrator to meet new Forever GI bill implementation deadline

The Department of Veterans Affairs said it has the right leadership and contractors in place this time to resolve the department’s longstanding IT issues…

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ap/Joshua ReplogleTSA, CBP, 2025 budget request

CBP ends Accenture hiring contract ‘for convenience’

Customs and Border Protection has ended a controversial contract with Accenture Federal Services, the contractor the agency brought on to help CBP recruit and hire hundreds of new Border Patrol agents and officers.

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