ACT-IAC Executive Leadership Conference

FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)

DHS’ move to agile development to buoy customer experience too

Eric Hysen, the DHS chief information officer, and Dana Chisnell, the director of CX, are expanding their priorities areas to include more customer and…

Ask the CIO

Getty Images/iStockphoto/kishore kumar

DHS to lean further into AI with generative pilots

Artificial Intelligence

NASA.gov

NASA taking a page out of DHS’ book with a new acquisition innovation lab

Acquisition

USCIS out in front again by hiring a user experience director

People

Accelerating Government with ACT-IAC – Episode 8 – Leadership Award Winners

Accelerating Government

Facebook

After 25 years, ACT-IAC leadership conference gets a whole new approach

Federal Drive