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Army Human Resources Command

Army Human Resources, U.S. Army Reserve Sgt. 1st Class Jena McKinny and Sgt. Keila Orozco, human resources NCOs from the 350th Human Resources Company headquartered in Grand Prairie, Texas, receive training on the Defense Joint Military Pay System at Fort McCoy, Wisconsin.
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Army adopting HR customer experience framework

Before undertaking this effort, HRC had internal discussions about how they would define the difference between customer service and customer experience.

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Army pilots using AI to streamline selection boards

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Army adopting new policies to help soldiers move as housing market fires up

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Chicago's Lake Shore Drive is barren of its usual vehicle traffic, Monday, March 23, 2020. The coronavirus pandemic could test a generation in ways they have never faced. One expert likens the impact to that of the Great Depression. As they're being asked to study at home and distance socially to help their more vulnerable elders, how will they cope? (AP Photo/Charles Rex Arbogast)Exclusive

UPDATE: Nearly 30,000 troops stuck in limbo because of DoD’s coronavirus ‘stop move’ orders

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115th Mobile Public Affairs Deta/Sgt. Jennifer LenaPfc. Michael Roberts and Pvt. Nicholas Brown, cavalry scouts for Charlie Troop, 1st Squadron, 82nd Cavalry Regiment navigate rough eastern Washington terrain on foot while conducting dismounted zone reconnaissance training at the Yakima Training Center in Yakima, Wash., June 25, 2019. The training is part of a large-scale exercise known as eXportable Combat Training Capability (XCTC), which focuses on improving individual and team skillsets, decision making, equipment familiarization, and deployment readiness. (U.S. Army Photo by Sgt. Jennifer Lena, 115th Mobile Public Affairs Detachment)

Army’s new personnel strategy will be reliant on data to make change

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