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USDA launches digital strategy playbook to streamline customer experience overhaul

A governmentwide push to improve the quality and scope of public services, available on agency websites, has gained momentum during the coronavirus pandemic.

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Getty Images/iStockphoto/Artur

GSA’s CFO office is becoming a ‘community of excellence’ for automation

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OPM retirement

2 key OPM retirement apps will get the Centers of Excellence treatment

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Lt. Gen. Jack Shanahan is the director of DoD's the Joint Artificial Intelligence Center.

GSA, DoD turn to each other for help to improve AI capabilities

Under the CoE initiative, the Joint AI Center and GSA will focus on JAIC’s mission of accelerating the delivery of AI-enabled capabilities, scaling the…

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In this May 18, 2017, photo, Nathan Singletary, 67, a social worker for 40 years, fills out paperwork at the AARP Foundation in Harrisburg, Pa. Singletary is beyond the traditional retirement age, but he’s only just beginning a new career - helping other low-income, unemployed Americans over age 55 find jobs. Singletary got his job through the half-century-old Senior Community Service Employment Program, a training and placement program underwritten by taxpayers aimed at putting older Americans back into the workforce. (AP Photo/Laurie Kellman)

NTEU says bar set too high in proving age discrimination

In today’s Federal Newscast, the National Treasury Employees Union wants the Supreme Court to reverse a lower court’s decision on age discrimination in…

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A new federal approach to AI may be on the horizon

In today’s Federal Newscast, the White House says it’s considering a new approach to helping agencies adopt artificial intelligence.

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